Privacy Policy

We strive to deliver high-quality products and customer satisfaction. Please read our policy carefully before placing an order.

1. Exchange Policy

• Exchange Only: We offer exchange only (no returns, refunds, or credit notes).
• Time Frame: Exchange requests must be raised within 7 days of delivery.

2. Eligibility for Exchange

• To qualify for an exchange, the item must:
• Be in original condition (unused and unwashed).
• Have all original tags and barcode stickers attached.
• Be sent along with a valid payment screenshot.
• Be non-sale/non-offer item. (Products marked as “sale” or “offer” in product details are non-exchangeable).

3. Non-Exchangeable Items

• Sale/Offer products (as mentioned on product page).
• Products with shrinkage and colour fading complaints.

4. Return Shipping Instructions

• Customers must arrange return shipping at their own cost.
• Return shipping charges will only be reimbursed by Unique Collections if there is:
• A manufacturing defect
• A visible stain

5. Exchange Terms

• Size exchanges are allowed, but We do not guarantee color accuracy or guarantee.
• No fixed timeframe is guaranteed for exchange deliveries, as shipping is handled by third-party services.

6. Manufacturing Defect or Damaged Items

• If you receive a damaged or defective product, please contact us immediately and share pictures for review.
• Upon verification, we will cover the shipping and provide an exchange.

7. Delivery Timeline

• Pune District: 3 to 7 days.
• Rest of Maharashtra: 3 to 10 days (depending on location).

8. Contact Us

• For any exchange-related queries:
• Call/WhatsApp: +91 9890656913
• Email:uniquecollections333@gmail.com